The
Number One Rule:
Go for
quality! You want to examine the product or service,
which is offered to make sure it is a quality product, or an
excellent service! Look at the people who are recommending it,
and talk to people who have bought it. Make sure you are recommending
a product which is of great quality, comes from a company which
has great customer service, and is reputable enough to back
up what they sell. And make sure there is good value for the
money. In other words, be sure they are not charging a ridiculous
amount of money for something which is not worth a whole lot!
This is pretty
important, because you are putting your reputation on
the line by advertising or recommending the product
or service you are linking to. It's almost like you are endorsing
them. So, you want to make sure you are dealing with a company
that's going to reflect well on your reputation.
Don't ever
promote something that's going to harm your reputation!
The
Number Two Rule:
You've
got to earn good commissions. In other words, if someone
is only paying out 5% or 10% per product sold, this is a pretty
low commission. You want to deal with someone who thinks about
the life-time-value of a customer and will give you a very high
payout. These Associate Programs are few and far between because
most companies don't understand the value of a customer and
just give you a small percentage of the profit.
Let's use my company,
The Internet Marketing Center® as an example. We pay over
60% of our net profit to our associates. The
way we work our Associate Program for the Internet Marketing
Center® is to give our associates $65.00 for every course
sold through their link to our site, whether it be a banner
link or a text link. After the hard costs of the course such
as customer service, charging credit cards and hosting fees
and other expenses are calculated, we actually pay over 60%
out to our associates. So we pay out a very good commission!
We even have a
sub-Associate Program… which means that if you recommend
our Associate Program and someone joins underneath you, they
get paid $65 for every sale they make (just like you), and you
get paid $20 for every sale THEY make. Just
think if you had a few really hot associates who signed up underneath
you making 10 sales a month… you would be earning over
$500 a month just in the work THEY were doing and you keep getting
paid for as long as they keep selling courses.
You see we believe
in the life-time-value of a customer and are willing to give
away a lot of our profit to our associates and offer associates
as many benefits as possible. Finding an Associate Program which
thinks this way should be one of your #1 goals when shopping
for an Associate Program.
On that note, if
you feel that you have a website, newsletter, or customer base
that would love to have our Internet Marketing Course, feel
free to join our Associate Program. It's FREE (and you earn
$65 per sale). Click
here to get all the details and join now.
Some companies
don't realize the value of a customer and don't offer their
associates a very good commission - usually 10% - 15%, or even
less. You will find that you will be sending tons of people
to them and not getting huge commission checks. It's something
to be concerned about and consider when you are choosing an
Associate Program.
Another thing I
should mention is that even if a Program is paying out a high
commission, if people don't buy from them you're back in the
same boat! So you have to make sure that not only are you getting
a high commission, but that the Associate Program site
you are sending them to is a site which turns visitors into
sales. In other words, the site must have a good conversion
ratio.
You want to deal
with a site that has at least a 1% conversion ratio (which means
that one out of every hundred customers you send to them turns
into a sale). There are not many sites out there which are "experts"
at turning visitors into sales, so make sure you go with a Associate
Program which has sales copy and website design that "makes
you want to buy". After all, you are sending them the potential
customers, but it is their job to turn those potential customers
into buyers (so you can earn your referral fee). The more they
can turn those potential customers into buyers, the more money
your make in referral fees.
Going back to our
numbers game example from before, if 5% of the visitors to your
site click-through to your Associate Program site and THEY convert
1% of your visitors into a paying customer... you'd be making
1 sale for every 2000 visitors to your site.
2000 visitors to
your site X 5% click-through rate = 100 potential customers
X 1% buying ratio = 1 buying customer.
As I said before,
it is a numbers game!
Also keep in mind
your payout amount. If you are earning a $50 referral for that
one buying customer, then you are doing well… but if you
are only earning a $10 referral fee for that one buying customer,
you want to rethink things.
It's worth your
while to keep experimenting with different Associate Programs
if you want to, because you can join and drop most of them as
often as you like.
The
Number Three Rule:
Match the product
or service to the theme of your site. So if your site is about
horses and horse products you don't want to be advertising music
CD's or weight loss products (unless of course it is a weight
loss product for horses!). If you are selling horse products
you'd probably want to be involved in an Associate Program which
recommends other related horse products or maybe even become
involved in Amazon.com and recommend great horse books. Make
it something that has to do with your site or your industry.
If you try to recommend website hosting services when your site
is all about how to train a horse, you aren't going to get very
far with it.
You need to target
your clientele so that you are selling or recommending something,
by having a link this product or service, which has something
to do with what your visitors WANT. I can't stress this enough
it's very important! Provide links, services and products,
which are related to what your visitors want! I am
shocked almost daily by people who build a site and have products
and Associate Program that are in no way related to each other.
The
Number Four Rule:
Another thing to
be concerned with is the tracking software the Associate Program
is using. You want to go with a company which has good tracking
software, showing your statistics (stats) in real time. You
want stats that are easy to understand and that you can check
at any point in time to see how you are doing.
Why?
If you post an
Associate Program banner, you want to be able to see how much
the banner pulls for you, and how many sales it's generating.
The same for a text link, personal recommendation, or an endorsement
to your customer base… you want to be able to see how
many visitors you are sending to the site and how many sales
it's generating.
Having real time
stats allows you to compare the difference in results between
putting a button up and putting up a whole page recommending
the product or service. Having real time stats so that you can
go and check anytime and see how your promotional efforts are
working and how effective they are is really important. So
it's important to see real time tracking, which gives you instant
information on visitor and sales results.
You also want to
be comfortable that the software they use is sophisticated and
will track all your sales. Why I emphasize "all" is
because you want to make sure they track online, phone, fax,
and snail mail order. Many companies only track online orders
(which means you get no credit for all sales generated by phone,
fax or mail). Other companies use certain "inferior"
software that will allow the sale only to be tracked about
80% of the time (which means you lose out on 20% of
the commissions that are rightfully due to you). Other companies
will only pay you if the customer visits through your link and
buys right there… if they come back later and buy, you
may not get credit.
We will talk more
about this in other articles and go over it in great detail
in the articles in the next newsletter about 2 weeks away…but
for now, just be aware of it. I am not saying to not do business
with a company which may have these problems with their Associate
Program, I am just saying that you need to be aware of it before
your become an associate.
The
Number Five Rule:
Be careful that
you don't allow Associate Programs to clutter up your main site
or your main goal for the Internet. Don't go crazy with Associate
Programs and find 10 different Associate Programs that are perfect
for your business and promote all of them on your site at the
same time! It just clutters up your site and makes it
worthless. Concentrate on one, two or three Associate
Programs (if that many) depending on what your business is and
what kind of clients you have.
I have joined a
few Associate Programs and use them to promote other quality
products to my clients (we will talk a little more about the
power of this in the last article). I wouldn't want to join
a pile of unrelated Associate Programs and start offering website
hosting packages, get-rich-quick schemes, Amazon.com books,
CD Now, and everything else in the world.
I only recommend
products or services that my target market wants. This is extremely
important, so I'll repeat it again. I only become part
of Associate Programs for sites that have products or services
that my target market wants. Notice I did not say "needs"
here, I said "wants"… there is a big difference.
People buy things impulsively because they "want"
them, not necessarily because they "need" them. There
are very few products in the world which people "need".
Don't get
caught up in more is better because it generally isn't.
Just because one vitamin a day is good for you doesn't necessarily
mean that 5 vitamins a day are better for you! If you put up
too many Associate Programs on your site you end up flooding
your market, confusing your visitors, and you won't end up making
a whole lot of money. So make sure you stay targeted!
The
Number Six Rule:
Deal with a reputable
company. If you are ever concerned about a company you are thinking
about doing business with, ask for references and do some checks
on them. You want to make sure they are very professional. For
example if you phone them and they put you on hold forever,
or if you get an answering machine - be concerned about that
as the customers you recommend to them will be getting the same
thing. If you email them, they should respond within a couple
of days, maximum and hopefully within the same day if at all
possible. You'd be very surprised at how many companies will
put you in "voice mail hell" or will not respond to
your emails within a couple of days - or not even respond to
your emails at all.
Customer
response is a very important thing. When you have a
problem or a concern (maybe you didn't get your check on time
or you have a question about a sale)… and you call or
email a company, you want to know that they'll take care of
it right away. If you are asking questions about a company's
Associate Program and get no answer (or a delayed answer)…
be wary. If they can't even take care of you when you express
an interest in becoming an associate, then you probably have
a pretty good idea that they won't take care of you when you
have a problem. You can also guess that they won't take very
good care of your customers either!
So be very careful,
the company you deal with should be very professional and willing
to help you out when you're in need.
On that note, although
it is a little off topic… customer service and the speed
at which you respond to email or phone messages, is critical.
For example, we get over 500 emails a day at this office, and
we will make it a point to answer all the emails (barring a
natural disaster) by the end of the day (48 hours if there is
a natural disaster) - weekends excluded. I attribute this attitude
as a major reason for the incredible success of my companies
on the Internet.
A Couple
of Important Side Notes:
The truth
about bulk email and Associate Programs!
One of the myths
of Associate Programs is that you join a few, put them in an
email message and then bulk email thousands (or millions) of
people and make lots of money. That's not the way to do it.
In fact it's probably one of the worst ways to do it
for a few reasons.
The first reason
is that unsolicited bulk emailing millions of people who have
not qualified themselves as interested in your product is not
very profitable and in a lot of cases... you can end up losing
a lot of money! I talk about the pros and cons of this in my
course and my "private" Cutting Edge Newsletter, which
all course owners get. Click
here to learn how to get a copy of the 500+ page course
on Internet Marketing and become a private subscriber to my
Cutting Edge Newsletter! What you will learn will skyrocket
your online business profits through the roof.
Generally speaking
most Associate Programs have a bulk email clause in their agreement
that says that if you spam you can get terminated from
the program and not get paid for any commissions you've earned.
There's also a
good chance if you bulk email, you'll probably lose your reputation,
lose your Internet connection, and you won't get paid for any
commissions you have owing.
Wouldn't that be
a waste of your time and money?
There are even
recent examples of companies billing for the time taken up with
dealing with the complaints and administrative problems caused
by spammers who bulk email their Associate Program URL! So you
could end up paying out money instead of making money!
When you spam an
Associate Program URL you were assigned, it looks like the company
is spamming the recipient directly as the URL you are using
is for their website… this can damage their reputation
and cause an unlimited amount of administration problems.
I talk from experience…
we've had problems with associates spamming in the past. We
have had to adopt very strict spam policies and if any one spams
with our Associate Program we will terminate him/her
instantly and all commissions they have earned are forfeited.
It's very important
you don't do this, as it will cause you more havoc than anything
else. I can't think of one Associate Program who will actually
allow you to bulk email.
Another thing to
pay attention to is exclusivity clauses in the agreement.
A few Associate Programs state, "they can be the only retailer
of a specific product on your site". So say for example
you join up with a book selling program, they may state in their
contract that you can only sell "their" books and
can't be a part of any other book related Associate Program.
Or say you join an Associate Program in which you are recommending
a website designer... they might have a clause in the agreement
that says that you can only recommend and link to their website
design company, and no other. So just be careful not to restrict
yourself if you don't want to.
ABOUT
THE AUTHOR: Derek Gehl specializes in teaching real people how
to start profitable Internet businesses that make $100,000 to
$2.5 Million (or more) per year. To get instant access to all
his most profitable marketing campaigns, strategies, tools,
and resources that he's used to grow $25 into over $60 Million
in online sales, visit: http://www.marketingtips.com/t.cgi/892189
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