If
you're serious about the success of your online business,
then you need to find ways to give yourself every advantage
you can over your competition. One strategy that I can almost
GUARANTEE your competitors haven't tried is building customized
blueprints that outline exactly how their businesses will
succeed. The process of writing a business plan for your
company can be a crucial step in getting your profits to
where you want them to be.
If
you're thinking, "But I'm just a one-person business
working part-time out of my home... I don't need a business
plan," think again! Unless you want your business to
stay small and to keep your day job, you desperately need
a business plan. It's one of the best ways to motivate
yourself to drive your business to the next level.
And
if your business is still just an idea in your head, and
you've been wondering for months how to get started, here's
your answer: Start planning! Clear your schedule this weekend,
print off this article, and get down to business!
What's
Your Purpose?
A
business plan can serve a couple of main purposes: In the
world of banking and venture capital, business plans play
a huge role for people who are trying to secure start-up
funding from banks or investors. The better the business
plan, the better the chances of landing that big initial
investment.
For
smaller companies, who (luckily) do not need to rely on
outside funding to get started, a business plan serves more
as a company blueprint. It identifies the company's purpose,
products, market, and goals, as well as the steps the company
plans to take to reach those goals.
So
before you start writing, you'll need to decide what purpose
your business plan is going to serve. If you're writing
a formal business plan to secure financing, you'll need
to be far more concerned about detail and format than if
you're just preparing one for your own personal use. No
matter which approach you're taking, though, you need to
know that there are 7 main sections that should be included
in just about every business plan.
Section
1: The Executive Summary
The
executive summary is basically your entire business plan
condensed down into a page or two (at the most). If and
when you show your business plan to others, this is the
only part that 75% of them will actually read. For this
reason, you need to make this section as clear,
concise, and exciting as possible.
Your
executive summary should contain a few key items. You'll
want to start out with a brief description of exactly what
your business does, who your market is, and what opportunity
you've identified as the inspiration for your business.
Explain what sets your company apart from others in the
same field.
You'll
also need to discuss financial information such as projected
revenues and, if you'll be using this business plan to secure
financing, how much money you need and what you will be
using it for. Don't go into too much financial detail in
this section. You'll just want to include the most important
figures.
Also,
be sure to mention your company's achievements,
including all of the milestones reached to date. Even if
all you've done so far is register a domain name, put together
a web site, or file a patent application, be sure to include
this information in this section of your business plan.
Section
2: Description of Business
This
section will contain an in-depth description of your company,
including what products or services you sell, who your customers
are, what your operating structure is (Are you a wholesaler?
A reseller? A manufacturer?), the legal details of your
company (Is it a corporation? A partnership? A sole proprietorship?),
and your distribution methods.
This
is the section of your business plan where you will identify
what makes your company unique and where you'll address
the following questions:
-
What
are you offering that others aren't?
-
What sets you apart from your competitors?
-
Why
will people choose to do business with you instead of
other players in the same marketplace?
If
you've already been in business for awhile, you will also
want to use this section to talk about the history of the
company. Talk about what inspired you to start the company
and how fast it is growing. Address the more concrete details
as well, such as how much equipment you own or lease and
where your office is located.
Section
3: Market Strategies
Think
of this section as your marketing plan. This is where you'll
want to go into detail regarding who your target market
is and how you intend to sell to them.
This section will contain information about how big your
audience is, how fast it is growing, and how large you expect
your market share to be.
Some
great sites where you can start this research are:
In
this section, you will also talk about how you intend to
market your product or service to your target audience.
Will you focus on pay-per-click search engine traffic? Banner
advertising? E-zine sponsorships? How much do you expect
to spend on advertising, and what sort of return do you
expect from those advertising dollars?
Be
sure to think carefully about which marketing strategies
to include here. Don't just list off every single advertising
technique you can think of. You need to realistically evaluate
all the possibilities, and then focus on the two or three
marketing techniques that will produce the biggest return
on investment.
If
you think this sounds like a lot of work just for a business
plan, think again! This is the kind of legwork and research
you should be doing anyway! And once you've figured out
how much your marketing and advertising is going to cost,
you can put together a schedule of how much you can afford
to spend on various campaigns each month.
Section
4: Competitive Analysis
The
competitive analysis section of your business plan is where
you explain, in detail, the strengths and weaknesses of
your main competitors. This will allow you to realistically
determine where you can position your business in the market
in relation to your competition.
Make
sure to do an honest appraisal of who your competition is.
If your site is selling board games, your main competition
is NOT Toys 'R' Us. Instead, your biggest competitors are
other niche sites that focus on selling board games. These
are the sites that you can realistically expect to compete
with for customers interested in buying your products online.
Nevertheless,
you should still pay attention to the "major players"
in your competitive analysis. Take a look at how they are
marketing to board game buyers, and what areas they are
lacking in. Based on your research, you should be able to
capitalize on the weaknesses of others in your market space
and snatch customers away from them by
positioning your offer to meet a need that everyone else
is neglecting.
A
great tool for doing competitive analysis is http://www.alexa.com,
which allows you to discover how much traffic your competitors
are getting in relation to your site and see who they are
linking to. Compare your own traffic ranking to your competitors'
traffic rankings in Alexa every month or so. This way, you'll
be able to gauge your progress against your competition.
Spend some time getting familiar with this site -- it will
become an invaluable resource tool for you!
Section
5: Development Plan and/or Operational Strategy
If
your company is still in the developmental stage (with no
product and/or no revenues), this is the section where you
will explain how you are going to bring your company into
the marketplace. The best way to do this is to write out
a development timeline with the projected completion dates
for various milestones your company will need to reach before
it can start making sales.
This
is the section where you must plan to profit! Failing
to do so is one of the most common mistakes made by businesses.
All too often, people just set up shop without ever really
planning exactly HOW they are going to become profitable!
If
your business is already up and running, but is not currently
generating a profit (if your revenues are not enough to
cover your operating expenses), then this is where you will
need to identify how you will make up the shortfall until
you become profitable. For many home-based businesses, the
difference is drawn from the owner's savings or income from
another job.
Regardless
of what stage you're at, you should still include a table
of projected milestones for your business in this section.
Estimate the month and year of the important milestones
that you plan to achieve over the next 1 to 2 years. This
not only looks great, it also reminds you of your
goals every time you refer back to your plan.
Section
6: Management
This
section is especially important if you are going to be using
your business plan to secure funding. I can guarantee that
after a prospective investor reads through your Executive
Summary, they will flip directly to your Management section
before reading anything else. They'll want to get a clear
idea of "who" your company is -- after all, a
business idea is only as good as the people behind it!
So
this is where you introduce your management team or, if
you are the only person involved in your business, explain
why you are qualified to be running the company. Focus on
your strengths and achievements
from your previous ventures or jobs, and explain in detail
how those qualities transfer to your business.
Make
sure to go into detail about what makes you uniquely
qualified to operate this sort of business. What
special skills do you bring to the company? How do your
areas of expertise give you a distinct advantage over people
operating similar companies?
If
you have accountants, lawyers, or consultants advising you
in an official (paid) capacity, you can mention their names,
duties, and qualifications here as well. However, you need
to be sure to get their permission before putting their
names in your business plan.
Section
7: Financials
If
you've had a chance to look through a few business plans
before, you'll have noticed that the last half of these
documents are filled with balance sheets, earnings projections,
capital requirements, depreciation estimates, and dozens
of other highly detailed financial statements.
Don't
let all these numbers put you off! If you aren't going to
be using your business plan to solicit capital from outside
sources, you won't need 90% of this stuff. Instead, focus
on your monthly income and monthly expenses. The best way
to do this is to put together a simple 12-month cash flow
forecast.
Here's
how to do it:
First,
estimate how much your business will earn on a monthly basis.
Include all your sales, cash you'll be drawing from your
savings, or money your business has been loaned. This is
your "Total Cash In."
Next,
determine what your monthly expenses will be. This should
include things like advertising costs, office expenses like
phone bills and stationary, the cost of your inventory,
equipment purchases, loan repayments, as well as whatever
cash you'll be drawing out of the business for your personal
living expenses. This will be your "Total Cash Out."
Now,
simply subtract your "Total Cash Out" from your
"Total Cash In" to get your monthly "Net
Cash Flow." If you see that your Net Cash Flow is a
negative number, you're losing money! If that number stays
negative for the entire 12 months, you're going to need
to re-evaluate your business plan... and figure out a way
to increase sales or decrease expenses!
IMPORTANT
NOTE: You can see why it is so important to be
honest with yourself when writing your business plan! If
you exaggerate the sales you think you'll bring in, your
whole business model will be damaged when those sales don't
materialize. So much for that hefty advertising budget you
planned, as well as the generous salary you hoped to pay
yourself!
Do-It-Yourself
vs. Hiring Out
If
you are going to be using your business plan as a tool to
attract capital from banks or investors, then your business
plan will need to be MUCH more detailed than if you are
preparing it for personal use. If you need some extra help
preparing a highly detailed plan, you have a few choices.
You can:
-
Hire
a professional business plan consultant to work with you,
-
Hire
an accountant to help you prepare the "Financials"
section of your business plan, or
-
Purchase
a full-featured business plan software program.
If
you do decide to have a professional write your business plan
for you, be aware that the costs vary tremendously! A basic
15-page business plan could cost you anywhere between $500
and $5,000, depending on who you hire. (And a detailed business
plan, which can often exceed 100 pages, can easily cost as
much as $25,000 -- but these are for companies looking for
millions of dollars of start-up capital.)
To
locate someone to write your business plan for you, just type
"business plans" into any search engine -- you'll
find tons of companies that specialize in this sort of thing.
You can also have professional writers bid on your business
plan project at http://www.elance.com.
The going rate for a business plan here seems to be between
$750 and $1,500.
There
are quite a few business plan software programs out there.
One of the best seems to be Business Plan Pro 2003, available
at http://www.bplans.com
for $99.95. Other options are PlanWrite, located at http://www.brs-inc.com/pwrite.html
for $129.95 and BizPlan Builder, priced at $99.99, at http://www.jian.com.
If you
are running a one- or two-person company out of your home
or small office, you probably won't need to hire a professional
to work on your business plan. This option is really more
for people who will be using their business plans to attract
investors or secure bank loans. Most small business owners
should be able to write their business plans themselves.
And
unless you are going to be trying to land big investors, I
really don't recommend hiring a professional to write your
business plan for you. You'll learn so much about
your business and your competitors doing it yourself
that it would be a shame to let someone else go through the
process for you!
Business
Plan Resources:
I've
hand-picked a few of my favorite online business
plan resources to share with those readers who
might be looking for a little more information:
-
The
United States Small Business Administration has
an excellent resource online at http://www.sba.gov/starting/indexbusplans.html.
They provide an online tutorial to help you write your
business plan, and their site also contains all the information
you'll need if you plan on trying to get a Small Business
Administration loan or grant.
-
The
Annual Moot Corp Competition challenges top MBAs
from around the world to submit their business plans to
be evaluated by a panel of investors. The winning entries
from the past few years are online at http://www.businessplans.org/MootCorp.html
-
Palo
Alto Software has developed a program called
Business Plan Pro 2003 (priced at $99.95) that will walk
you through the creation of your own business plan. But
even if you aren't interested in their software, check
out their site at http://www.bplans.com
for a huge archive of sample business plans that you can
read for no charge.
You
can also find a wealth of information about business plans
at your local library or bookstore. The Business section
will have tons of books explaining how to write business
plans, as well as books with hundreds of sample business
plans for you to look at.
Final
Thoughts:
Once
you've written your business plan, you'll be amazed at how
often you refer to it. It will become your "battle
plan," as well as the tool you'll use to measure
how close you are to meeting your goals -- or by
how much you're surpassing them! You can even show your
business plan to prospective joint venture partners, potential
employees, or advertisers. Believe me, a professional-looking
business plan will give you a TON of credibility simply
because most businesses never take the time to prepare one.
If
you're thinking about starting a business, but you're not
quite sure how, writing out a business plan can be a great
way to get things moving. It's also a great way to evaluate
how good that idea of yours really is. For many people,
the process of writing a business plan shows them that their
business can make even more money than they originally
thought! Now that's motivation!
If
you're already running an online business, the process of
writing a business plan can help you decide exactly what
aspects of your business are succeeding and which areas
could be improved upon. When you do an in-depth analysis
of your marketplace, your customers, and your competitors,
you'll be amazed by how much you can learn!
And
be sure to make your business plan a perpetual "work
in progress." Go back and review it every three months,
and make changes where necessary. If your sales are twice
what you expected, go back and update the figures in your
business plan. This ensures that your map to profitability
is always right up to date.